KEMPTVILLE - If you have a project and need the right tools, look no further than First Stop Rental at 5881 River Road in the town's north end - if they don't have it, then you don't need it.
This rental outlet prides itself on having the right tool for the right job, no matter how big or how small the project is. From Bobcats and loaders to chainsaws and hand tools, they can supply everything you're looking for.
"We are expanding our line this month with Stihl and Echo products," says Alexis Earl, manager and co-owner. "We want to be able to offer the best and still work within your budget."
Alexis has been with the store since 2012 when her dad Neill Earl hired her for their Winchester outlet and told her if she wanted to be in the business, the best way was to jump in at the deep end and get used to it.
"It really was 'sink or swim' and I swam hard for those first few years," she says with a smile.
Now a co-owner and manager, she says there is something new to learn every day. Also in charge of marketing and the website, she says she is busy but loves it.
"We strive to give customers the best experience possible and our mission is to give you the best service we can," she says on the company website. "We are committed business owners with committed staff members."
That sense of commitment is why First Stop has been a renter's choice since they began in 1994. Right from the beginning, Neill has kept as much rental stock on hand as he could and taken the business seriously. Even during this year's shaky business market, they rose to the top by only closing for a short time during the worst of the COVID-19 pandemic. They were one of the first businesses in the area to quickly make the transition to curbside service and delivery.
Now back in the store and using all proper sanitation protocols, they still give free advice and take the time to make sure a person knows how to safely operate any item they rent.
"We like to help people get the job done efficiently and correctly," says Alexis. "We are here to help, not just supply a tool."
That's one reason the Earl's recently moved to the new site on River Road. With 24 acres to work with, they plan to expand even more over the next few years. They closed the store in Winchester and brought everything to this one, central spot in order to serve people better.
That includes their small-engine and tool repair department. Neill's brother Leeroy is their lead mechanic and holds several mechanics' licenses, as does Neill. You can drop off your item and expect to have it fixed by one of the best.
So if you have a need but don't have the right tool to do the job, take the quick trip to River Road. They offer not only the right equipment and service, it's a place with friendly, knowledgeable owners and staff. When it's time to do the job, do it the very best you can with help from First Stop Rental. It will quickly become your only stop on the way to restoration and renovation.
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